What information do we collect?
When you interact with us in the course of medical billing services, we may collect the following information:
Provider name
Business address
Email address(es)
Telephone number(s)
National Provider Identifier
(NPI) or Tax ID (if applicable)
Other relevant details necessary for billing and compliance purposes
Provider name
Business address
Email address(es)
Telephone number(s)
National Provider Identifier
(NPI) or Tax ID (if applicable)
Other relevant details necessary for billing and compliance purposes
How Do We Collect Information?
We collect information when you engage with us for billing and claim submissions. This may occur when:
You contact us for billing services
You submit documentation for reimbursement or processing You sign up to receive notifications about claim status, payment updates, or compliance alerts We may also receive information from third parties, such as insurance providers or clearinghouses, but only if you have authorized them to share your information.
You contact us for billing services
You submit documentation for reimbursement or processing You sign up to receive notifications about claim status, payment updates, or compliance alerts We may also receive information from third parties, such as insurance providers or clearinghouses, but only if you have authorized them to share your information.
Confidentiality & Data Security
We take the confidentiality of your data seriously and implement strict measures to protect it. Your information is used solely for billing purposes and is not shared with unauthorized parties. We comply with HIPAA and other applicable data privacy regulations to ensure the security of provider and patient-related data.
Opt-Out Option
If you prefer not to receive billing notifications, reminders, or updates from us, you can opt out at any time by replying STOP to our messages or by contacting us at [email protected].
Making a Complaint
If you have concerns regarding our handling of your data, please contact us at [email protected] with a detailed explanation of your complaint. We will review and respond within 15 working days, although in some cases, the process may take longer. If you remain unsatisfied with our response, you may escalate your concerns to the appropriate regulatory authority.
Third-Party Links
We are not responsible for the privacy policies of third-party websites, including those linked on our website. Please review their privacy policies separately.