• Privacy Policy

Privacy Policy for MJ Medical Billing

What information do we collect?

When you interact with us in the course of medical billing services, we may collect the following information:
Provider name
Business address
Email address(es)
Telephone number(s)
National Provider Identifier
(NPI) or Tax ID (if applicable)
Other relevant details necessary for billing and compliance purposes

How Do We Collect Information?

We collect information when you engage with us for billing and claim submissions. This may occur when:

You contact us for billing services

You submit documentation for reimbursement or processing

You sign up to receive notifications about claim status, payment updates, or compliance alerts

We may also receive information from third parties, such as insurance providers or clearinghouses, but only if you have authorized them to share your information.

Confidentiality & Data Security

We take the confidentiality of your data seriously and implement strict measures to protect it. Your information is used solely for billing purposes and is not shared with unauthorized parties. We comply with HIPAA and other applicable data privacy regulations to ensure the security of provider and patient-related data.

Terms of Service

SMS (Conversational Messaging)

By opting in through our contact form, you agree to receive two-way SMS messages related to billing and claims services, including updates, reminders, and support responses.

Message Frequency: Varies based on your interaction. Message and Data Rates: Standard carrier rates may apply.

Privacy: SMS consent is not shared with third parties or affiliates for marketing purposes.

Opt-Out: Text STOP to opt-out at any time.

Help/Assistance: Text HELP or email [email protected] for support.

Consent: By opting in through our contact form, you confirm you are the authorized user of the number and consent to these terms.

For more information, please review our full Privacy Policy.

Other Communications

By providing your contact information, you agree to receive emails and/or phone calls from MJ Medical Billing regarding billing and claims services, including reminders and updates.

Frequency: Varies based on your interaction.

Opt-Out: Send STOP to opt-out any time or email [email protected] to stop communications.

Help/Assistance: Send HELP or email [email protected] for support.

Consent: You confirm you’re authorized to receive messages at the contact details provided.

Privacy: Your information is handled in accordance with our Privacy Policy.

Making a Complaint

If you have concerns regarding our handling of your data, please contact us at [email protected] with a detailed explanation of your complaint. We will review and respond within 15 working days, although in some cases, the process may take longer. If you remain unsatisfied with our response, you may escalate your concerns to the appropriate regulatory authority.

Third-Party Links

We are not responsible for the privacy policies of third-party websites, including those linked on our website. Please review their privacy policies separately.